PRIVACY POLICY

Last updated: 2023-08-07

Academic Coaching Canada ("us", "we", or "our") operates www.academiccoachingcanada.ca. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site or our Services. We use your Personal Information only for providing and improving the Site. We only disclose your personal information to third parties based on your consent, or if required by law. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site and Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Age
  • Mobile Phone Number, Email Address
  • Email Address
  • School, Program, Year of Study

We may collect specific health information (e.g. diagnosis of ADHD) as it relates to your ability to achieve the targeted objectives of our Services. Students are required to participate (camera and microphone on) in workshops via online video conferencing applications (e.g. Zoom), and to post in chats and forums. Such sessions MAY be recorded for training purposes but only with the express consent of the participants.

Security and Redress

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We do not retain information such as credit card numbers, bank account details, and home addresses, although such information may be exchanged as part of a payment service, and is subject to the payment provider’s terms and conditions

In accordance with privacy regulations around the world, you have - among other rights - the right to access your data or ‘be forgotten’ (be permanently deleted from our files). For more information, or to exercise these rights, please contact us at info@academiccoachingcanada.ca

Academic Coaching Canada stands by its Privacy Policy and respects your privacy. If for any reason you feel that your has privacy been violated, or that we have not honored out Privacy Policy in some way, please contact us at info@academiccoachingcanada.ca. Note that you may be able to report a privacy violation to a government agency.

Access to Personal Information

You have the right to:

  • access personal information held by us
  • correct your personal information held by us
  • request access to your personal information

Please contact us at info@academiccoachingcanada.ca for any inquiries related to information access.

Child Privacy

Our web site is not intended for children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect, use, or disclose Personal Data from children under 14. If you believe that we have collected, used or disclosed Personal Data of a child under the age of 14 (or the age of majority in your jurisdiction), please contact us at info@academiccoachingcanada.ca

Log Data and Cookies

We do not collect information that your browser sends whenever you visit our Site. We do not send cookies to your browser.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials. We may also contact you via Facebook Messenger, SMS or email in order to schedule sessions, communicate important information, or address queries.

If, for any reason, you don’t want to have some or all of your personal information collected, please contact us at info@academiccoachingcanada.ca

Changes To This Privacy Policy

This Privacy Policy is effective as of 2023-08-07 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at
info@academiccoachingcanada.ca